Privacy Policy

Revised date: June 1, 2019

      Protecting your personal information is a basic principle of our company ZOSI Technology Co., Ltd. (hereinafter called the our company). This our company Privacy Policy (hereinafter referred to as the Policy) is intended to explain how your personal data is collected, used, stored, disclosed and transferred by our company's zosi smart skill on alexa and the rights you have regarding your personal data. Please read carefully before using the our company service and make sure that you are fully accepting and consenting to the practices described in the Policy. Minors shall read the Policy accompanied by a legal guardian. The Policy is an integral part belonging to the our company service agreement.

The Policy will help you understand the following content:

1、How do we collect and use your personal data

2、How do we use cookies and similar technologies

3、How do we protect your personal information

4、How do we share, transfer, and publicly disclose your personal data

5、Your rights

6、How do we deal with the personal information of minors

7、Revision and update of this policy

8、How to contact us

     The company is well aware of the importance of personal information to you, and will do its best to protect the safety and reliability of your personal information. The company is committed to maintaining your trust in the company, and abides by the following principles to protect your personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of choice and consent, the principle of least enough, the principle of ensuring security, the principle of subject participation, and the principle of openness and transparency Wait. At the same time, the company promises that the company will take corresponding security protection measures to protect your personal information in accordance with mature security standards in the industry. After the company updates this policy, if you continue to use the company's services, it means that you agree to the content of this policy (including the updated version), and agree to the company's collection, use, storage, disclosure, and transfer of your relevant information in accordance with this policy. Except as otherwise provided in this Privacy Policy, our company will not disclose or provide this information to third parties without your prior permission.

I 、How the company collects and uses your personal information

     Personal information refers to various information recorded electronically or in other ways that can identify a specific natural person or reflect the activities of a specific natural person either alone or in combination with other information. Personal information includes:

     Personal basic information (personal name, gender, ethnicity, nationality, address, date of birth, ID card number, telephone number, email address, etc.);

     Personally identifiable information (ID card, social security card, residence permit, etc.), personal biometric information (fingerprint, voiceprint, palmprint, facial features, etc.);< /b>

     Network identification information (system account number, IP address, email address and its related passwords, passwords, password protection answers, user personal digital certificates, etc.);

     Personal property information (bank account number and password, credit information, transaction and consumption records, flow records, etc., as well as virtual currency, virtual transactions, game exchange codes, etc. virtual property information);

     Personal communication information (communication contact information, communication records and content, email, SMS, MMS, etc.), contact information (address book, friend list, group list , email address lists, etc.);

     Personal Internet access records (referring to user operation records stored in logs, including website browsing records, software usage records, etc.), personal frequently used equipment information (including hardware serial numbers, Device MAC address, software list, unique device identification code [such as IMEI/android ID/IDFA/OPENUDID/GUID\SIM card IMSI information, etc.]);

     Personal location information (such as whereabouts, precise positioning information, etc.);

     Additional information.

     Personal sensitive information refers to personal information that, if leaked, illegally provided or abused, may endanger personal and property safety, easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment. , Personal sensitive information includes: ID card and ID number, mobile phone number, bank account number and password, system account number and password, email address and password, consumption records, geographic location information, etc.

     During the process of your use of ACCloud services, we will collect information that you actively provide when using the services or generated due to the use of the services in the following ways to provide you with , optimize our services and protect your account security:

1.1  Login and registration function

1.1.1  When you use the registration and login functions, we will collect your mobile phone number to create an ACCloud platform account and password for you. When you register and log in to the ACCloud platform with the authorized login method of a third-party platform account, we will request your personal information (mobile phone number, nickname, avatar, etc.) from the relevant third party, and collect the above personal information after your authorization. To create an ACCloud platform account and related account information for you.

1.1.2  In order to provide you with better services, you can actively add your nickname, avatar during subsequent use.

1.1.3  If you log in to the ACCloud platform with a third-party platform account authorization, we will request your third-party account authorization from the relevant third party, after your authorization , we will collect your third-party platform account, and you can use the third-party platform account to authorize to log in to the ACCloud platform.

1.1.4  Mobile phone numbers are personal sensitive information, and we collect such information to meet the requirements of the Internet real-name system in relevant laws and regulations.

1.2  Live playback function

1.2.1  When using the live playback function, we need to collect your device model and manufacturer, device screen information, browser type and settings, language settings, operating system and applications Program version, login IP address, network access method, network status, operator type, version number of our products purchased, log information (such as operation log, service log), user ID. We collect this information to provide you with better and faster video playback servers. If you refuse to provide it, you may not be able to use our services.

1.2.2  We have encrypted your personal information collected, because it will not affect the security of your personal information. If you want to clear personal information and data generated by using the company's software , you can clear the information by clicking [My] - [Account Security] - [Cancel Account].

1.3  Add device function

1.3.1  When you are adding a device, you need to use the positioning function to obtain the current mobile wifi name, so as to configure the network for the device, and then add the device. Mobile phone wifi information is sensitive information, collecting the above information is necessary to realize product functions, if you refuse to provide it, you may not be able to use our services;

1.4  Record/save device audio, video, and pictures

1.4.1  When you use the live broadcast function of our device, you need to call the microphone, camera, media library, memory card modification or deletion permission of your hardware device , if you refuse to provide it, you will not be able to use the above functions;

1.5  Edit avatar, edit cover function

1.5.1  When you use the functions of editing avatar and editing cover, you need to call the camera permission of your hardware device, if you refuse to provide it, it will make you The above functions cannot be used.

1.5.2  When you change your avatar, we will call the permission to modify or delete your memory card. If you refuse, you will not be able to use the above functions.

1.6  Feedback function

1.6.1  Contact information (telephone, QQ, email), feedback, user ID, device model, screen resolution, operating system information.

1.7  Network diagnostic function

1.7.1  Product version information, user ID, device model and manufacturer, hardware serial number/Android ID information, application version, network access method, network status , operator type, local IP.

1.8  Android crash reporting function

1.8.1  Hardware Identifier, Phone Manufacturer, Revision List, Build Type, Hardware Serial Number/Android ID Information, Build Date, Version, System Customizer, Device DPI, memory size, SD storage size.

1.9  Video download function

1.9.1  When you need to download pictures, videos, etc., we need to write and read your memory card permissions to ensure your successful download Need pictures, videos, etc. If you refuse, it will make you unable to realize the above functions.

1.10  Push function

1.10.1  We will obtain your hardware serial number/Android ID to ensure the uniqueness of the device and achieve more accurate push services

Ⅱ 、How Do We Use Cookies and Similar Technologies

1、Cookie

      Cookies are a mechanism that allows server (or scripting) to store and retrieve information on a website or client. To ensure the site smoothly running, we store small data files called cookies on your computer or mobile device. Cookies usually contain an identifier, a site name, and some numbers and characters. With cookies, websites can store data such as your preferences or items in your shopping card. We will not use cookies for any purpose other than those stated in the Policy. You can manage or delete cookies based on your preferences like clearing all cookies saved on your computer, and most web browsers have the ability to block cookies. But if you do this, you will need to change the user settings yourself each time you visit our website.

2、Similar Technology as Cookies

      In addition to cookies, we also use other similar technologies such as web siphons and pixel tags on our website. For example, the email we send to you may contain a URL that links to the content of our website. If you click on the link, we will track this click to help us understand your product or service preferences to improve customer service. A web siphon is usually a transparent image that is embedded in a website or email. With the pixel tags in the email, we can tell if the email is open. If you don't want your event to be tracked in this way, you can unsubscribe from our mailing list at any time.

Ⅲ、How Do We Protect Your Personal Data

1、 We will use all reasonable and practicable measures to protect your personal data, which is protected by a dedicated data security department.

2、Providing browsing services through https and other ways to ensure the security of user data during transmission.

3、Encryption protection of user personal data by adopting encryption technology and conducting data isolation by isolation technology.

4、Establish a personal data protection department as well as a strict data usage and access system. We only allow authorized personnel to access personal information and require them to fulfill their confidentiality obligations.

5、We will conduct security and privacy protection training courses to enhance employees' awareness of the importance of personal data protection.

6、Although we have taken reasonable and effective measures, the network environment is not 100% safe. It is essential for you to take active measures to protect the security of your personal data, such as setting up complex passwords, periodically changing your account passwords, and not arbitrarily leaking passwords to others.

7、 If the unfortunate incident of personal information security happens, you will be promptly informed according to the requirements of the law. And we will issue announcements in a reasonable and effective manner.

Ⅳ、How Do We Share, Transfer, and Publicly Disclose Your Personal Data?

1、Sharing

We do not share your information with any company, organization or individual other than our company, except for the circumstances as follows:

(1)in the case of obtaining your express authorization or consent;

(2)The mandatory requests of the competent authorities of government to share your personal data;

(3)According to the relative service agreement and regulation and so forth between you and our company;

(4)When our company is deemed to protect the legitimate rights and interests of its own and commence the action or resort to arbitration with the user;

(5)Equipment recognition information (Android ID, BSSID, Mac Address) Android ID is used to push the unique logo to avoid the same account login to the two mobile phones to push only one mobile phone. Hot spots, so as to conduct LAN communication with the camera.

      We may share your data of order, account and device with third parties such as our partners to assure that the provided services is successfully carried out for you. However, we will only share your personal data for legitimate, valid, vital, specific, and unequivocal purposes, and will only share the personal data that is requisite for the service. Our partners do not have the right to use the shared personal data for any other purpose. For companies, organizations and individuals with whom we share personal data, we will sign a strict confidentiality agreement with them to process personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.

2、Transfer

We will not transfer your personal data to any company, organization or individual except for the circumstances as follows:

(1)Transfer will be conducted under your explicit consent: We will ask for your affirmative consent before transferring your personal data to other parties;

(2)In the case of mergers, acquisitions or bankruptcy liquidation, if the transfer of personal data is involved, we will require the new companies or organizations that hold your personal data continue to be bound by this privacy policy, otherwise we will require the company or organization ask for your authorization again.

3、Public Disclosure

We will only publicly disclose your personal data in the following circumstances:

(1)after obtaining your explicit consent;

(2)disclosure based on law: We may publicly disclose your personal data at the request of law, legal procedure, litigation or mandatory requirements of the competent government authorities.

Ⅴ、Your Rights

In compliance with China's relevant laws, regulations, standards and universal practice of other countries and regions, we guarantee you to exercise the following rights about your personal data:

1、Access to or correct your personal data

You have the right to access to your personal data in line with the laws and regulations. You can access to or edit your personal data through the personal information and changing password page etc. on our website or in the app. However, for the sake of security and identification or as required by laws and regulations, you may not be able to modify the initial registration information provided.

2、Delete your personal data

In the following situations, you can ask us to delete your personal data:

(1) we deal with your personal data in violation of laws and regulations;

(2)we collect and use your personal data without your consent;

(3)we deal with your personal data against our agreement;

(4)you cancel your account;

(5)our service and operation is terminated.

If we decide to respond to your removal request, we will also notify the entity from which we obtained your personal information and request that it be removed promptly, unless otherwise required by laws and regulations, or if these entities have obtained your exclusive authorization. When you delete data from our services, we may not immediately delete the corresponding data in the backup system, but will delete it when the backup is updated.

3、Change the scope of your authorization

You can reset your authorization for your personal data by visiting the authorization page of the our company platform. When you withdraw your consent or authorization, we will stop providing you with the corresponding service to the withdrawal of consent or authorization and will neither process your corresponding personal data. However, your withdrawal of consent or authorization will not affect the processing of personal data previously based on your authorization.

4、Cancel the account

You can cancel your previously registered account at any time. After canceling the account, we will stop providing products or services, and delete your personal data according to your request, unless otherwise required by laws and regulations.

5、Respond to your above request

If you are unable to access, correct or delete your personal data, you can contact us through the contact information listed below this policy. On the account of safety, a written request may be required or other ways to prove your identity and then your request will be processed. In principle, we do not charge you for reasonable request, however, for the repeated requests that beyond reasonable level a certain amount of fee will be charged depending on the case. Furthermore, we may reject the requests that are irrationally repetitive, too much technical measures involved (e.g. new systems need to be developed or a thorough transformation from existing practices), pose risks to the legal rights of others, or are extremely impractical (e.g. concerning data stored on backup tapes). In the following situations, we will not be able to respond to your request as required by law or regulation:

(1)) related to national security and national defense security;

(2) related to public security, public health, and major public interests;

(3)related to criminal investigation, prosecution, trial and execution of judgments;

(4) with evidence sufficient to prove that you have subjective malice or abuse of rights;

(5)responding to your request will result in serious damage to the legitimate rights and interests of you or other individuals or organizations;

(6)involving trade secrets.

Ⅵ、How Do We Deal with Underage Personal Data?

1、We attach great importance to the protection of information for minors. If you are a minor under the age of 18, you shall obtain prior written consent from your parents or legal guardian before using our services. We protect the data of minors in accordance with the relevant laws and regulations of the country.

2、For the collection of personal data of a minor based on the consent of the parent or legal guardian, only if it is permitted by law and expressly agreed by parents or legal guardian will the personal data of minors be used or publicly disclosed.

3、If we find that we have collected personal data about a minor without the prior consent of a verifiable parent or legal guardian, we will try to delete the data as soon as possible.

Ⅶ、Revision and Update of the Policy

1、1.We may modify the Policy in due course. Any modification to the Policy will be posted on this page. For major changes, we will notify you by push notification, pop-up, email, etc.

2、Significant changes in the Policy include but are not limited to:

(1)significant changes have taken place in our service mode. Such as the purpose of processing personal data, the type of personal data processed, the way in which personal data is used, etc.;

(2)we have undergone major changes in the ownership structure and organizational structure. e.g. changes in the owner caused by business adjustments, bankruptcy, mergers and acquisitions, etc.;

(3) the main object of personal information sharing, transfer or public disclosure have changed;

(4)crucial changes in your rights to participate in the processing of personal data and how it is exercised;

(5)It’s indicated that there is a high risk in your personal data safety impact evaluation report.

3、If you continue to use the our company service after this policy update takes effect, it means the updated policy is fully read, understood and accepted and you are willing to accept the updated policy restrictions; if you do not accept this policy, please stop using our service immediately.

Ⅷ、How to Contact Us

If you have any questions, comments or advice about this policy, If you are not satisfied with our response, especially if the ways we handle personal data impair your legal rights, you can also file complaints or report to the supervisory authorities e.g. Cyberspace Administration, Telecommunications Office, Public Security Bureau and Industry and Commercial Bureau.